Refunds and cancellation
Last updated 27 September 2026
7-day refund
Your first purchase can be refunded in full within 7 days, no questions asked. Write to us from the Contact page.
Passes
1-month, 6-month and 1-year passes are one payment and never renew, so there’s nothing to cancel. After the first 7 days they aren’t refundable.
How refunds arrive
Refunds go back to the original payment method, usually within 5–7 working days.